Refund Policy.
Clear rules for certificate payments.
Last updated: 15 November 2026
1. What you pay for
Courses are free to watch. The only payment is for the digital certificate, which is issued instantly after a successful payment.
2. Refunds
Because the certificate is a digital product delivered immediately, payments are generally non-refundable. We will refund in these cases: you were charged twice for the same certificate; money was deducted but the certificate was not issued; or the certificate has a mistake caused by us.
3. How to ask
Email hello@yourdomain.com within 7 days with your registered email and payment ID. Approved refunds go back to the original payment method within 5–7 working days.
4. Wrong name
Check the name before paying. Spelling errors entered by you can be corrected once, free of charge, if you contact us within 7 days of issue.